Privacy Policy
Last updated: July 2026
We are committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we use it, in plain English.
1. Who We Are
Drippy Tanners operates the website drippytanners.co.uk. We are the data controller for any personal information you provide to us when using our site or placing an order.
For any privacy-related queries, contact us at support@drippytanners.co.uk.
2. What Data We Collect
When you place an order or contact us, we may collect the following:
- Your name and email address
- Your delivery address
- Payment information (processed securely, we do not store your card details)
- Your order history
- Any communications you send to us
When you browse our website, we may also collect:
- Your IP address and browser type
- Pages visited and time spent on the site
- Referring website or search terms (via cookies and analytics)
3. How We Use Your Data
We use your personal data to:
- Process and fulfil your orders
- Send you order confirmations and shipping updates
- Respond to your enquiries
- Send you marketing emails, if you have opted in (you can unsubscribe at any time)
- Improve our website and customer experience
- Comply with our legal obligations
4. Legal Basis for Processing
Under UK GDPR, we process your data on the following legal bases:
- Contract: to fulfil orders you have placed with us
- Legitimate interests: to improve our services and prevent fraud
- Consent: for marketing emails (you can withdraw consent at any time)
- Legal obligation: where required by law
5. Cookies
We use cookies to keep your cart contents saved between visits and to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
6. Sharing Your Data
We do not sell or rent your personal data to third parties. We may share your data with:
- Delivery couriers, to fulfil your order
- Payment processors, to handle transactions securely
- Analytics providers (e.g. Google Analytics), in anonymised form
All third parties we work with are required to handle your data securely and in accordance with UK GDPR.
7. Data Retention
We retain your order data for up to 7 years for accounting and legal compliance purposes. Marketing preferences are retained until you unsubscribe. You may request deletion of your data at any time (subject to legal retention requirements).
8. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing of your data
- Withdraw consent for marketing at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at support@drippytanners.co.uk.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Payment data is handled by a PCI-compliant payment processor and we never store your full card details.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@drippytanners.co.uk.